Monday, June 10, 2019

Testing Out Three Lipstick Shades From the New Jacyln Cosmetics Launch

Another weekend has come and gone in record speed, and here we are again, Monday! My weekend was very low key as I pretty much stayed close to home and avoided the outdoors during our 100°F+ degree days. We're supposed to be over 100°F every day this week, so I suppose that means summer in the desert has kicked in! Thankfully we have air conditioning in this house, unlike the last one we rented in Arizona. Now let's jump in on today's blog post.


If you've paid the slightest attention to the beauty community, you're likely already familiar with Beauty YouTuber Jaclyn Hill. I've never felt strongly about her, ether good or bad, but when I heard she was going to be releasing a nude lipstick line, I was definitely interested. As much as I love my reds, I've really been on the hunt for the perfect nude lippies recently. Despite my indifference to Jaclyn Hill, I like to see those in the beauty community succeed and knew I wanted to try out her line.

I opted to purchase three shades from Jaclyn Cosmetics during the launch. I bought Sofia, Fussy, and Independent.


When I first opened my package, I was in love with the initial presentation of the brand. Each bullet lipstick was contained my its own individually labeled box. The sides of the boxes have a textured criss cross pattern and I was loving how classy they looked. Unfortunately, this is about where I stopped being impressed.


The lipstick bullets are contained inside these silver hexagonal tubes. The sides of the tubes have a nice, smooth finish, a feature I appreciated after spending $18 on each of these. What did confuse me, and still does if I am being honest, is why the little emblem on the side is "JH", presumably for Jaclyn Hill but the brand is "Jaclyn Cosmetics."


On top of these bulky silver hexagon tubes are these gaudy "diamonds". I know everyone has their own aesthetic, but these lipsticks felt like they were a purchase from pre-teen store Claire's and not from a beauty influencer that is almost 30 years old. I love sparkle and shiny things, but this combination is a little too much. At the end of the day, this is still lipstick, and what is inside is what really matters. I didn't care that much about the packaging and figured I was in for a treat with a good quality product. And oh baby, was I wrong about that!


Left to Right: Sofia, Fussy, Independent

Full disclosure on how I handled these lipsticks: I received these in hand from the UPS driver upon delivery on a hot day approaching 90°F. Because I was a little concerned about possible melting while sitting in the truck, I placed my complete package in the freezer for 30 minutes and then left it out at room temperature for an hour before handling. This way I could ensure I would not be dealing with melted lipsticks but they would still be at "normal" temperatures during my first test.

Here is a look at my Jaclyn Cosmetics lipsticks right out of the box. While $18 isn't crazy expensive for a bullet lipstick, the price is certainly more than what I spend at the drugstore. As you can see, Sofia and Independent, the outer two lipsticks in the above photo, have weird little scrapings and pocket marks out of the bullet. I could not identify any areas inside the tube where these would have touched, nor did the bullets scrape the inside of the tube at any time while I twisted them. Because there is nothing about my tubes that indicate these melted some in transit (which is not a big deal for me given the high temperatures where I live), I strongly believe these were actually either cast like this and something happened when the bullets where placed inside the inner plastic casing of the tube.

In spite of my less than favorable first impressions, I fully expected to still enjoy these lipsticks and would only have aforementioned minor complaints.


Here is a look at what these lipsticks look like swatched on my skin. The differences between them are obviously quite subtle, but as anyone who has hunted for their perfect nude lipstick knows, the subtle differences can make or break your look. Ok, so that might be a slight exaggeration, but sometimes a nude lipstick can be just the slightest bit too pale or too pink or too purple or too.....well, just not quite right.

Let's get a look at each of these lipsticks.


Sofia is described as a dusty rose.


I really wanted to show how these lipsticks change my natural lip colour, so I have them swatched on only half my lips so you can see how it compares to my natural lip colour. The left side is my bare lip and the right, next to the Jaclyn Cosmetics lipstick tube, is the lipstick. I imagine that would be obvious enough without me explaining but wanted it to be clear here.


Sofia on my full lips


How pretty is this colour! I love this colour, but this is where that love ends. I took several photos of the lipstick bullets in different lighting and angles to share the quality control issues these lipsticks are sorely lacking.


Here is a closer look at the divots out of the bullet. Please ignore the slight terracotta discoloration on the side close to the tip. That is NOT an issue with this lipstick as I had layered it over a different lipstick prior to taking this photo.




After the first application, this lipstick feels like sand paper rubbing on the lips. Upon closer inspection, you can see pitting and tiny granules coming out from inside the lipstick. While I do exfoliate my lips almost every day, I do not want that effect from my lipstick. While I could not see any tiny hairs or fuzzies as others have since come forward about, my camera did capture some in these photos. I'm sure I don't have to explain just how gross and unhygienic this is for any cosmetic item regardless of whether or not it goes on the lips.


Fussy is described as chocolate mauve.


Left to right: Bare lip, Fussy


Fussy on my full lips


While a nice colour, Fussy was my least favorite colour out of these three lipsticks. There were formula issues with this one as well.




Fussy was initially the least problematic of this trio, but it still has the small granules. The bullet is a little firmer and less creamy so the scratching sensation on the lips is less uncomfortable but still present.


The colour Independent is described as praline. As an avid praline fan, I'm slightly disappointed it doesn't smell or taste like pralines!


Left side is my bare lip and right side is swatched with Independent.


This is Independent covering my lips. Sorry I didn't have a clearer photo to share!


I really love this colour as well! Again, my problem is with the formula when it comes to the Jaclyn Cosmetics brand.


Here is a closer look at the back of my lipstick bullet.




Once I used the lipstick, the pock marks and scratchy granules appeared. While I couldn't see any with my eyes, my camera captured what appears to be small fuzzies or hair embedded into the lipstick.


Here is a look at all three lipsticks after they have been used. As you can tell, there is clearly a problem with quality control. While Jaclyn Cosmetics claims these are supposed to be creamy, the sand paper nature of these indicate otherwise. They do feel comfortable and creamy once they are on the lips, but the process of getting them there is a whole other story.

So what went wrong? The only people that can truly answer that question is Jaclyn herself, but the most plausible theory is that these lipsticks are old and/or never underwent sufficient quality control testing. With the conflicting name brand (Jaclyn Cosmetics) with the "JH" logo, it is speculated that these lipsticks were made prior to Jaclyn's divorce from her husband and have been sitting for well over a year. This would make sense if the brand was initially planned to be "Jaclyn Hill Cosmetics" and would fit with the "JH" emblem. The granules may in part be a conglomeration of mango butter that has aged, although with a combination of white/clear and black granules, that does not explain it fully. The darker granules are NOT mango butter and I suspect to be plastic. The addition of fuzzies found in mine and many other consumers' tubes requires further explanation. Because they are embedded inside the lipsticks, this could only happen during the mixing and/or casting process. Jaclyn has stated that the facility where these were made used cloth gloves to make her lipsticks, but it would not be cost effective for a facility to use such gloves, especially given the added risk of contamination. If this is the case, which I seriously doubt, the facility is sorely lacking in sanitation and should not be in business. I suspect most of these fuzzies or hairs are actually mold filaments.

Even the fact that all three of these shades has the same batch code in spite of clearly being different colours makes me have a lot of questions. That just does not happen in an even remotely competent facility. The batch codes should be different between batches, and this serves to keep an eye on quality control in the event of something unpleasant happening, like every single lipstick on this post for example.

So where does this leave me with Jaclyn Cosmetics? Suffice it to say, as pretty as these lipsticks might be, there is something terribly wrong with these lipsticks and I strongly recommend avoiding them. They are clearly contaminated with something. I kind of wish my package came late so I could have seen some information that has come out from other people before putting them on my lips. I feel disgusted by this with my experience and horrified by the lack of action taken by Jaclyn Cosmetics. It is my opinion that every customer that has purchased these already should have notified about the problem and asked to return or destroy them immediately when these issues first came to light last week. Instead, the brand has taken a passive approach and waiting for customers to contact them first before any action is taken, be that a refund or getting a replacement. At this point, I feel that Jaclyn Cosmetics has been dishonest with customers. I cannot ascertain whether or not they were aware of the issues prior to launch, but now that they know, the little information that has come out is questionable and doesn't make any sense.

If you have purchased these products from Jaclyn Cosmetics, if your boxes or lipstick tubes are marked with the batch code GC05A, I urge you to not use them and pursue a refund. Please contact info@JaclynCosmetics.com. I know I will be doing the same thing so we'll see how long it takes for a refund to come through.

Have you picked up any lipsticks from Jaclyn Cosmetics? If so, how was your experience?

Until next time, dear readers, have a wonderful day!
XO!


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24 comments

  1. I love the look of the lipstick containers. They are very pretty to keep out on my vanity

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  2. I have never purchased their products. Given their lack of concern for quality and their customers, I doubt that I ever will. Thank you for being honest about your experience.

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  3. OK now this isn't a brand I've heard of! I have to admit though I LOVE the colours and I LOVE how moisturising it looks like they are. I am going to have to look into this brand more!

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  4. How disappointing that this brand didn't work out for you. The colord are so pretty but the product doesn't sound so great.

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  5. I love all of those colors. Especially Sofia! Defiantly a color I could wear every day. I just wish that it was from a company that was not so disappointing. Thanks for your honesty!

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  6. What a horrific experience! I feel so bad for everyone affected with these contaminated lipsticks.

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  7. This is such a shame. It amazes me how awful some of the lipsticks appear to be. Your pictures demonstrate that plus I've seen others with hairs sticking out. She's had a controversial year and this makes it all worse.

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  8. Oh man - I have been watching all the YouTuber videos about this! So crazy! When I saw the title I was very interested to hear what you found. I would have to agree with you - definitely sounds like these are old. I do love the colors though. Will you be returning yours? I heard they plan on refunding people who are not completely happy.

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  9. I've never used this brand before. However, it also happens with other brands when it comes to lipsticks. That's great that you have pointed these flaws out! Great job! :)

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  10. I is always disappointing when you are not satisfied with a product. However, I do like the colors. Thanks for your honesty!

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  11. Oh dear, I am so fussy when it comes to lipsticks as the large majority seem to give me dry lips. I am very surprised that you had to encounter these major flaws with these lipsticks. Thanks for giving us the heads up.

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  12. After seeing so many bad reviews of these and all of the problems I am not touching this line! Plus the brand's reaction to it all has been quite poor.

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  13. A shame how this collection turned out. Seemed a lot of people were looking frward to this.

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  14. Such creative packaging. But what a bummer about the sandpaper texture, definitely not something you want to put on your lips.

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  15. I've never heard of this brand but seems like it will be one to avoid. Too bad. The color and packaging looks so pretty.

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  16. Really enjoyed hearing about your experience, I've been seeing a lot on social media about it but not from anyone I know and already trust! :) So neat to hear your take, and will avoid! The colors look nice but there are much better $ ones without those said issues! :)

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  17. I like all 3 colors (totally my kind of shades) but agree that the container seems cheap and the quality control needs an overhaul.

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  18. Wow!!!! I can't believe this many problems with an $18 bullet lipstick! I agree on the cheapy vibe packaging and the quality looks to be awful. Thanks for the heads up!

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  19. I'm loving the Fussy shade. All three are lovely though.

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  20. Love the colors of the lipstick, but I will NOT be purchasing due to the information I learned on this post! Thanks for your honest review!

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  21. First off I'm not a fan of trying anything out for the first few months at least. Although I like the Sofia color there's no way I'm buy a bad product especially not at $18 a tube. Maybe it gets better a little further down the line. So disappointing.

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  22. I am soooo glad that I was busy the day of the launch and missed purchasing these. There is a video going around of Jaclyn swatching the lippies before the launch and her commenting about a hair being on a brand new lipstick in an offside manner. I think they knew something was wrong with them and just decided to go ahead and send them. I could be wrong though.

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  23. I would feel fancy just carrying one of these around! I like nude lip shades and feel like I'd love Sophia. Thanks for sharing!

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  24. Wow I can't believe this. Believe it or not I didn't know about bad reviews until I read this post. Thanks for letting us know and for being so honest. It so sad, bc I really like the colors and the packaging. Obviously going to avoid this brand. I can't trust a brand that does not respect their customers.

    Candace Hampton
    http://www.thebeautybeau.com

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